Just like you, we want to resolve these issues as quickly as possible. However, you mustn't perform or authorize any repairs before Boom and Bucket make their ruling on eligibility. Work done before approval or by an unapproved vendor could lead to the denial of your claim. All repair costs must be substantiated with official receipts or invoices from approved repair facilities or service technicians and must be approved by Boom & Bucket before work is undertaken.
Luckily, it's rare that we have claims on our machines. Hopefully, you never are affected by one, but if in that rare case you are, now you know how we'll approach handling issues that come up.
Click here to find out more: Statistics: Posted by Benjamin — Sun Jul 06, 2025 9:35 am
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