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Forum | Internal Medicine Board Review Questions | Knowmedge 2025-12-15T00:34:12+00:00 http://knowmedge.com/forum/feed.php?f=22&t=19811 2025-12-15T00:34:12+00:00 2025-12-15T00:34:12+00:00 http://knowmedge.com/forum/viewtopic.php?t=19811&p=46057#p46057 <![CDATA[Applying IVR Best Practices in Real Call Center Environments]]>
What stands out to me is how important regular testing and optimization are. Call patterns change, and IVRs that are not updated tend to become outdated quickly. This article outlines practical best practices and explains why they matter in day-to-day operations:
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Curious how often others review or adjust their IVR flows and what metrics you use to decide when changes are needed.

Statistics: Posted by Floraoffering — Mon Dec 15, 2025 12:34 am

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