Hi all! As a frequent customer of the Menards retail chain, I had to deal with Rebates International several times, which is responsible for calculating the discount. Most of the time I didn't have any problems with them, and only once I couldn't get a discount for a long time. I didn't look for to contact them, I emailed them and asked them to sort it out. After that, their manager contacted me and gave me clear instructions on how I can claim my discount.