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How can Horizon Group USA customer service help?

by Kopert » Fri Jan 19, 2024 6:46 pm

Hi all! Today I came across Horizon Group USA's initiative to engage children in the arts from an early age. How exactly can their customer service help me? What advice do they give when it comes to choosing the right craft kit to suit your child's developmental needs? Do those who have already contacted them have any experience?
Posts: 56

Re: How can Horizon Group USA customer service help?

by molins » Fri Jan 19, 2024 6:48 pm

Hello! For children, engaging in art at an early age develops imagination, self-expression and an understanding of aesthetics. Through activity kits, Horizon Group USA promotes learning through play, helping parents and educators effectively instill creativity in young minds. If you are interested in purchasing such products, you should contact and they will provide quality advice when choosing them, and help you choose a creativity kit that is ideal for your child.
Posts: 63

Re: How can Horizon Group USA customer service help?

by Kopert » Fri Jan 19, 2024 6:49 pm

I want to thank you for sharing your advice! Following your advice seems like a perfectly reasonable approach to me. Perseverance and methodical escalation of the issue often yield positive results. Companies are increasingly paying attention to their online reputation, and a public inquiry can speed up the decision.
Posts: 56

Re: How can Horizon Group USA customer service help?

by molins » Fri Jan 19, 2024 6:51 pm

I encountered a similar situation with a defective set of designs I purchased from them. The quality was far from what I expected and I was forced to ask for help. My first attempts to contact support were disappointing. After numerous calls and emails, I was finally able to speak with their representative. They ended up offering a partial refund and an apology.
Posts: 63

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