From my own experience, the choice really depends on the kind of calls you’re making and the tolerance level of your audience. For example, I once managed a small sales team where predictive dialing was actually overkill. The system kept trying to optimize, and agents ended up with dropped calls and some frustrated prospects because the algorithm assumed availability that wasn’t there. In that case, power dialing was better since it gave a steadier rhythm without rushing anyone. On the other hand, when we shifted to B2B accounts with higher deal value, preview dialing became the clear winner — agents had time to review CRM notes before calling, and it drastically improved the quality of the conversation. There’s a decent breakdown of the pros and cons of each mode here: https://autodialersoftware.io/. I’d say the main takeaway is you shouldn’t look for a one-size-fits-all answer. The right dialer mode really comes down to your call goals, the type of leads, and how much context your agents need before dialing.