Hi, has anyone encountered the problem of not being able to access Disney+ on firestick ? What could this be about?

Hi, this happens all the time and payment has nothing to do with it. Even if you don't have a paid service, it should still work. This happens because of the various updates and to solve this problem you can either reload and reinstall the service or you need to go into the settings of the device and clear the cache data. If you can't solve the problem I recommend that you go via this link