Contact Us

Contact Info
Fill out the form on the right, or email us at

Check below for our FAQ.

  • Enter the text below which are being shown
    in above image.
Frequently Asked Questions
  • Knowmedge platform

    How is Knowmedge different than other ABIM exam prep providers?

    Statistics show that 65% of students indicate they learn better through visual learning. Studies show their ability to retain information improves when words and concepts are associated with images.


    Every internal medicine boards / ABIM question bank provider has detailed and long text explanations to explain the medical concepts you would see on the exam. The long, confusing and sometimes unclear explanations are not helpful for learning.


    Knowmedge is different. We provide our users with fully animated videos that walk you through each explanation in a concise yet memorable way. This way, you retain the information longer and are better prepared for the exam.


    In addition, Knowmedge is filled with features that you won’t find in any other provider. For a detailed overview of the features that differentiate us, please visit our Why Knowmedge page.

    Finally, what’s really differentiates Knowmedge is our focus on helping you succeed and our service. If you are struggling with a question or concept, simply let us know through our "OnCall" feature and you will hear back directly from one of our team of doctors! And if your question cannot be answered by email, we will call you. Our goal is to make sure you are prepared for this exam and we will do everything we can to help you along the journey.

    How does the Knowmedge OnCall feature work?

    OnCall is a feature created specifically to be as responsive to our users as possible. We realize that there is a human component to learning. If you need any additional clarification on any medical concept presented in our explanations, click the ‘Ask an Expert’ button and send your query to our team of medical content experts. Our promise is to always get back to you within 12 hours. We’re always at our computers so you’ll likely hear back a lot sooner!

    Can I use this to study for the Internal Medicine Shelf Exam?

    Yes... absolutely! The Knowmedge Internal Medicine question bank is not only designed for those preparing for the ABIM board exam. The questions and clinical vignettes have been designed to help students prepare for their internal medicine shelf exam as they go through their rotations.

  • Payment

    If I sign up today, can I wait a few days before activating the subscription?

    Absolutely! After signing up with Knowmedge, you can wait as long as you want to activate your account. For example, if you buy a 90-day package today and activate it after one month - your 90-days start from the day of activation.

    How does the money back guarantee work?

    We love our users! But if for any reason you do not love us back - we are happy to refund your money. Anytime within 14 days of activating your account, if you choose to stop using Knowmedge - just let us know. Email us at and we'll be happy to provide you a full refund of your purchase price. Applicable for any plan 30 days or longer.

    Does Knowmedge store my credit card information?

    All payments are processed via our trusted partner, We absolutely do not store any credit card information of our users.

  • Working with the Knowmedge team
    Is Knowmedge hiring?
    Absolutely... let's talk! If you have a passion for teaching and are interested in joining the Knowmedge team, please reach out to Aashoo ( Do you offer large group discounts for hospitals?
    Yes, we'd be happy to work with you on that. Send Aashoo ( a quick note and he'll reach out to you regarding a group discount for your hospital.