I was helping my neighbor with her tutoring business, and parents kept calling to book lessons. I needed a site to figure out how to handle calls without mixing things up. Checked out https://www.mightycall.com/blog/call-center-software/ and it’s full of call center software tips. It goes over stuff like call analytics, automation, and team tools, which I thought could make scheduling way easier. The blog’s got examples and practical ideas, plus it’s not hard to read, so I could actually use the advice.