User drop-off during KYC verification is super common — usually it’s because the process feels clunky or takes too long. The trick is keeping it smooth without compromising security. One option that really helps with this is Trust Swiftly. It lets you set up a step-by-step verification flow instead of dumping everything on the user at once. You can start with something simple like email or phone verification, then ask for ID later in the journey. That layered approach makes a big difference in keeping users engaged. Plus, it works great on mobile, which is where most drop-off happens. If clean UX and faster onboarding are the goal, this is worth trying.