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How To Manage Multiple Business Lines
I'm starting a small e-commerce brand and I need separate phone numbers for support and sales. I don't want to carry three different phones with me everywhere I go. Is it possible to manage multiple lines through one app or a single website?
Does anyone have a good recommendation for a reliable service that isn't too expensive?
I need something that can handle both calls and text messages easily.
Does anyone have a good recommendation for a reliable service that isn't too expensive?
I need something that can handle both calls and text messages easily.
Posts: 344
Re: How To Manage Multiple Business Lines
I had the exact same issue when I launched my clothing line last year. Carrying multiple devices is a total nightmare and you'll definitely end up losing one of them. I started using DID Virtual Numbers https://didvirtualnumbers.com/en/ and it solved everything for me.
The cool thing is you can just grab a virtual number for SMS and calls for each department and see everything on one screen. I set up one number for my US customers and another for the UK branch. It's super easy to distinguish which line the customer is calling on. The messages come through clearly and you don't have to deal with any SIM card swapping.
The best part is that it’s all cloud-based, so you can even have your team members log in from different locations. It’s way more professional than using a personal WhatsApp for business. It's definitely worth it to keep your sanity while scaling.
The cool thing is you can just grab a virtual number for SMS and calls for each department and see everything on one screen. I set up one number for my US customers and another for the UK branch. It's super easy to distinguish which line the customer is calling on. The messages come through clearly and you don't have to deal with any SIM card swapping.
The best part is that it’s all cloud-based, so you can even have your team members log in from different locations. It’s way more professional than using a personal WhatsApp for business. It's definitely worth it to keep your sanity while scaling.
Posts: 335
Re: How To Manage Multiple Business Lines
That's a huge relief to hear that it can all be managed from one place. I was really dreading the idea of carrying a bag full of burner phones just to stay organized. I'll definitely check out their site and set up my departments today.
Posts: 344
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