I want to talk about service design before development actually starts. Too often, teams jump straight into building without fully understanding where exceptions and failures will appear. That usually leads to surprises once the service hits real operations. In logistics, those surprises can be expensive and hard to unwind. I have noticed more conversations around blueprinting and mapping services end to end. It seems like a way to surface risks early instead of reacting later. I am wondering how important blueprinting has become for NSD in 2026.

Blueprinting brings structure to uncertainty before it becomes costly. It forces teams to think through failure modes and ownership. This reduces the chance of unpleasant surprises after launch. In complex logistics networks, that foresight is valuable. It also aligns design decisions with measurable outcomes. The discussion shows why service design is becoming inseparable from NSD itself.